JB Hi-Fi Tamworth

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4.2

( 8 reviews )

Department Stores, Music & DVDs

Closed 09:00 AM - 05:30 PM See Hours

Centrepoint Tamworth, Store 18, Ground Level/374 Peel St, Tamworth NSW 2340, Australia

+61 2577-653-00

JB Hi-Fi Tamworth is a prominent electronics retailer situated in the bustling city of Tamworth. Known for its extensive range of electronic products, JB Hi-Fi Tamworth aims to provide customers with top-quality technology, exceptional customer service, and competitive prices. With a reputation for reliability and expertise, this brand has become a trusted destination for all things electronic in the Tamworth community. JB Hi-Fi Tamworth prides itself on offering a diverse selection of products, including phones, televisions, music, DVDs, games, and tech accessories. Whether customers are looking to upgrade their smartphones, enhance their home entertainment systems, or explore the latest gaming releases, this store has it all. The knowledgeable and friendly staff at JB Hi-Fi Tamworth are always on hand to assist customers in finding the perfect product to suit their needs. With its commitment to delivering an exceptional shopping experience, JB Hi-Fi Tamworth continues to be a leading retailer in the electronics industry. From its wide range of products to its unmatched customer service, this brand is the go-to destination for tech enthusiasts in Tamworth.

Amenities and More

Delivery
Wheelchair-accessible entrance
Credit cards
Debit cards
NFC mobile payments
In-store shopping
In-store pick-up

Reviews

4.2/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Sam talbot

March 22, 2024

Extremely rude and unprofessional staff specifically the manager Emma is extremely rude, unprofessional and very bad customer service, crazy women, So I bought a dji mini drone for $700 and took it home and it was not getting connected to my phone. I went back and explained but Emma kept saying very rudely, my husband has the same one he doesn't have any issues, my son also has the same one but no issues and I have sold so many and never any issues. She kept arguing that there is nothing wrong with DJI. We argue for an hour and even her staff member spends half an hour trying to connect to my phone and ends up saying my phone is faulty. Anyways I called the DJI customer service from the store and DJI ended up telling me that they are aware of this issue and they will be sending an email to the JB hi-fi to give you a refund straight away. Even after this she was more rude and doesn't want to apologise. I really hope JB hi-fi sends her for some customer service training and I am still shocked at how dare she treat me like this.

Meire santiago

March 22, 2024

Purchased a set of logitech headphones on Saturday and when I got them home to Gunnedah, they were faulty. Returned them to the store on Sunday and the staff went above and beyond to help me out. I eventually decided on a refund, which was processed without hesitation. Big shout out and thanks to Matt for going that extra mile on customer service. Will definitely be back.

Mary anne roa

March 22, 2024

Great service to experience, lots of devices on display, staff is friendly and the store is in the best part of Center point

Nicolas costes

March 22, 2024

We were served by Arthur almost instantly. He was very polite and patient and helped us with price matching our massage gun which was super. Quick, easy and pleasant experience. Thanks Arthur!

Francisco guevara

March 22, 2024

Today I was in the store, by myself trying to find the right product. I had amazing customer service from one of your staff, hid name was axl, he took me around expertly and made my day better.

Juan serrato

March 22, 2024

Great experience with Jackson. Great knowledge and understanding of the customer needs. Keep up the good work guys 👍🏻 …

Tom stoddard

March 22, 2024

We went in to buy a mobile Wi-Fi device for our caravan & we found Lachie to be very friendly, helpful & patient. We were happy to be able to leave with what we went in for.